Profile summary:
Customer Service Representative with 3+ years of experience in delivering
exceptional support and exceeding performance metrics. Proficient in CRM
systems, skilled in managing inquiries, resolving issues promptly, and
identifying growth opportunities. Proven ability to enhance customer
satisfaction and loyalty while driving business development initiatives.
Excellent communicator committed to continuous improvement and top-tier
customer experiences..
Work Experience :
Head / VP / GM-CSR
2020-03-01 - Presently working
Senior customer service representative
Responsible for increasing sales 15